What you need to know

Our subscription is circular, which means the bike may have had previous owners. After each subscription, it is prepared for a new customer and is in as-good-as-new condition. This extends the bike’s lifespan and is better for the environment.
Here are the key things you need to know to get started easily.

Worry-Free Transport, Made Simple

4 Simple Steps to a Bike Subscription

1.vælg

Choose Bike Model & Accessories

Choose a cargo bike and select accessories within the form. The start up fee and babyseats are only paid at the start; afterward, you only pay the fixed monthly fee from (699/799/899 DKK). Try a bike here to find out what you need.

1 business day

2.betal

Approve & Sign

You will receive an email after signing the contract.
This email contains a link to the payment agreement, which you need to accept.
Once acceteped you will be charged the one time payment before we can start the production of your cargo bike.

Approx. 10-15 business days

3.kør

The Bike is Ready & Can Be Picked Up

You will be notified when your new cargo bike can be picked up at your preferred pickup location. We recommend booking your first service appointment when you pick up the bike. Enjoy your ride!

Going forward

4.service

Service

After your first service, your bike will need service approximately every 1,000 km. It’s important that you keep an eye on when it’s nearing and book service with your chosen dealer well in advance.

Choose Between These Models

Find Your Nearest Dealer & Book Your Test Ride Here

Our subscription business is growing rapidly, and new dealers are added every day. If there is a dealer in your city offering our bike subscription, it will appear on the map here.

The stores in various cities and their contact information are listed here. Please contact the dealers directly to book a test ride with them.

KØBENHAVN:

Black Iron Horse Office & Production
Skøjtevej 11
2770 Kastrup

Black Iron Horse Flagship store
Nørrebrogade 41
2200 København N

BOOK PRØVETUR



AMAGER:
CPH Bike Shop
Holmbladsgade 38
2300 København S
Mail: kundeservice@cphbikeshop.dk
Tlf: 32 96 34 28

GREVE:
Cykelgården Greve
Greve Strandvej 40
2670 Greve
Mail: cg@cykelgaarden-greve.dk
Tlf: 43 90 21 91


KØGE:
Rex Cykler
Stormøllevej 92
4600 Køge
Mail: koge@rexcykler.dk
Tlf: 77 66 00 10


NÆSTVED:

Brotorvets Cykler
Brogade 3C
4700 Næstved
Mail: info@brotovetscykler.dk
Tlf: 55772480


HELSINGE:
Rex Cykler
Bymosevej 9-11
3200 Helsinge
Mail: helsinge@rexcykler.dk
Tlf: 77 66 00 10


HELSINGØR:

Rex Cykler
Klostermosevej 123
3000 Helsingør
Mail: helsingor@rexcykler.dk
Tlf: 77 66 00 10


ALLERØD:

Rex Cykler
M. D. Madsenvej 6
3450 Allerød
Mail: alleerod@rexcykler.dk
Tlf: 77 66 00 10


ROSKILDE:

Løvskov Cykler
Himmelev Sognevej 107
4000 Roskilde
Mail: cykelmads@cykelmads.dk
Tlf: 46 35 03 55

ODENSE:
Bent Jørgensen eftf. aps
Albanigade 61-63
5000 Odense C
Tlf: 66128044
Mail: bjeftf@mail.dk

EGÅ:
Egå Cykelcenter
Gåseagervej 6
8250 Egå
Mail: mail@egaacykler.dk
Tlf: 86 74 22 11

ÅRHUS:
Rowi cykler
Frederiksgade 75-77
8000 Århus C
Mail: rowi@rowi.dk
Tlf: 86122899


AALBORG:

Gladcyklen Aps
Kjellerupsgade 8A
9000 Aalborg
Mail: j@gladcyklen.dk
Tlf: 60759091


SILKEBORG C:

Cykelfavoritten
Søndergade 36
8600 Silkeborg
Mail: silkeborg@cykelfavoritten.dk
Tlf: 53 74 86 00


SILKEBORG N:

Cykelfavoritten
Nørreskov Bakke 93A
8600 Silkeborg
mail: servicecenter@cykelfavoritten.dk
Tlf: 86 81 39 38

RY:
Cykelfavoritten
Parralelvej 9B
8680 Ry
Mail: ry@cykelfavoritten.dk
Tlf: 86 89 14 91


VEJLE:

Vinding Cykelcenter
Vindinggård Center 17
7100 Vejle
Mail: info@vindingcykelcenter.dk
Tlf: 75820306


ESBJERG:
Boldesager Cykellager
Nørrebrogade 108
6700 Esbjerg
Mail: info@boldesager-cykellager.dk
Tlf: 75122363


GRÅSTEN:

Cykelservice Gråsten
Borggade 3
6300 Gråsten
Mail: info@cykelservice-graasten.dk
Tlf: 74651031


AABENRAA:

Cykelservice Aabenraa
H. P. Hansens Gade 30
6200 Aabenraa
Mail: info@cykelservice-aabenraa.dk
Tlf: 25776200

Upgrades to Your Subscription

TRACK YOUR BIKE ON YOUR PHONE

Increase peace of mind with your cargo bike subscription by adding a GPS tracker. With our GPS app for your phone, you’ll have an overview and control of where your bike is 24/7, right at your fingertips.

Link to the app in App Store
Link to the app in Google Play 

Your cargo bike is an essential part of your daily life, whether you use it for your children, shopping, or commuting to and from work.

Choosing GPS tracking for your cargo bike provides added security in your daily routine, as the system offers live tracking, allowing you to monitor the bike’s movements in real-time via an app. Additionally, the GPS can send notifications for unauthorized movements, enabling you to act quickly. It’s an effective way to protect a valuable investment.

As a bonus, you’ll gain access to route history and driving statistics – perfect for keeping track of your trips.

All in all, it’s a small investment that offers great peace of mind. Should the worst happen and your bike is stolen, GPS tracking significantly increases the chances of recovering it.

Would You Like to Choose a BULLITT as a Private Customer?

Copy of MilkPlus_kidseatingsandwiches

FAQ

General

  1. You fill out the form on our website, and shortly after you will receive an email that starts the final sign-up flow (please note: the email may end up in your spam folder, so remember to check there).

    Payment:
    You will receive an email within 24 hours after signing the contract.
    This email contains a link to the payment agreement, which you need to accept.
    If you don’t receive any email – check your spam folder, and if not, please contact us.

    One-time payment:
    This consists of the setup fee of 3,000 DKK and any optional baby seats. The amount will be charged via the payment agreement and withdrawn within 2 days. Please note: this must be paid before we can start the production of your cargo bike.

    Preparation of your cargo bike:
    Our team will start preparing your cargo bike. This includes production and/or final setup and a thorough inspection. It takes approx. 10-15 business days from the time we receive your one-time payment until your bike is ready.

    Pick-up:
    Once your bike is ready, you will receive an email with a link where you can book a pick-up time – at the handover, we will go through all the bike’s features together.

    Payment for your subscription:
    Immediately after you have received your bike, we will send the first invoice for the remainder of the month’s subscription.
    Afterwards, the subscription will be charged in advance and withdrawn on the 1st business day of each month.

You can always ask for the current price of the cargo bike you’re subscribed to. At that time, an evaluation of the used price will be made.

The cargo bike can travel 20 / 40 / 60 km on a full charge. This is influenced by wind, the load in the cargo box, the general temperature, and the route you take. A full charge takes 4-6 hours.

The delivery time is approximately 10–15 business days from the date we have received payment of the one-time fee, which consists of the setup fee of 3,000 DKK and any optionally selected baby seats. This fee will be charged via the payment agreement and will be deducted within 2 days. Please note that this payment must be made before we can start production of your cargo bike.

The bike is suitable for heights of approximately 150 cm to 205 cm.

Yes, you are allowed to cycle outside the city on paths and roads where cycling is permitted.

All cargo bikes are equipped with GPS so both you as the user and we as the owner can track the bike’s location. The GPS is hidden inside the bike.

POLLY – 2: Our large model with a bench and 5-point harnesses for 2 children.

POLLY – FAMILY: Our spacious model with cushions on the backrest and base, providing room for the whole family.

POLLY – DOG: Our large model with mattress and cushion + 1x 2-point harness + dog hook + door for easy boarding/exiting.

IBEX – 2: Our most compact model with front-wheel steering. Comes with a bench and 5-point harnesses for 2 children

IBEX – FAMILY: Our most compact model with front-wheel steering. Comes with mattress and cushion + 1x 2-point harness.

IBEX – DOG: Our most compact model with front-wheel steering. Comes with Mattress and Cushion + 1x 2-point harness + 1x dog hook + door for easy boarding/exiting.

PONY – 2: Our smaller model with a bench and 5-point harnesses for 2 children.

PONY – FAMILY: Our most compact model with cushions on the backrest and base, designed to fit the entire family.

The cargo bike is delivered in the available colors at the time. Therefore, you cannot choose the color yourself.

Payment & Subscription

The setup fee is 3,000 DKK, regardless of which model you choose. The setup fee is non-refundable.
It covers, among other things, the administration of your sign-up, credit check in RKI, and insurance registrations. All customers are registered with the bike’s frame number, any additional equipment, and GPS number.

Subscription prices start from:

POLLY from: 899 DKK/month

IBEX from: 799 DKK/month

PONY from: 699 DKK/month

Any extra equipment you choose will be added to your monthly subscription price. Your total monthly payment will be calculated when you fill out the form.
Please note: Baby seats are charged as a one-time payment together with the setup fee. You can see the individual accessory prices in the form when you order your subscription.

We primarily accept payment via credit card – VISA / MasterCard. If requested, we also offer payment via MobilePay.

The cargo bike may not be brand new but could be pre-used. In such cases, cykelabonnement.dk guarantees that all wear-and-tear parts will have at least 80% of their expected lifespan remaining.

The commitment period is 6 months. This means you can terminate your subscription after the 5th month with a 1-month notice.

You can request a copy by emailing us at hello@cykelabonnement.dk.

The contract is binding, so you have the standard 14-day right of withdrawal after signing the agreement.

However, your right of withdrawal is forfeited if one or more of the following conditions are met:

  • The bike is custom-made to your specifications (this typically includes baby seats, extra seats, and chain guards).

  • The bike has been delivered and put into use.

If you wish to cancel your subscription, please fill out the fomular here, with your full name, customer number, and the reason for cancellation.

When your subscription ends, the bike must be returned to the responsible dealer. Please make sure it is clean and emptied of personal belongings so it’s ready for the next user.

The dealer will inspect the bike upon return. Any damage or wear not covered by the deductible will be handled according to the terms of the contract.

Any outstanding amounts will be settled as soon as the bike has been inspected by us, so you can end your subscription safely and easily.

Insurance

The insurance covers the cargo bike if it is stolen, provided the cargo bike is properly locked and secured. When the cargo bike is not in use, it must be locked to a sturdy stationary object.

The cargo bike is our property. You must promptly inform the bike subscription service if the cargo bike is lost. You should report the theft to the police and send a copy of the police report to the bike subscription service.

In case of theft, damage, or loss, the user will be charged 2500 DKK.

You need to have a home contents insurance. A home contents insurance includes automatic liability insurance, covering damages for which you are responsible. Your existing home contents insurance for your apartment or house is sufficient. Read more about liability insurance here

Secure it safely when not in use. Preferably hidden and secured, possibly in a garage, bike room, or courtyard.”

Service

The service included covers the general maintenance of the cargo bike. It does not cover wear parts, as stated in the contract, meaning a puncture is not covered. It will be at your own cost.

The cargo bike must be serviced at the location where you received it. – In case of something like a puncture, you may be able to have it repaired at your local bike shop.

Note, if you replace the inner tube/tire with a lower-quality product, you will be charged for it when you end your subscription.

Black Iron Horse performs maintenance and service of the cargo bike, free of charge.

Service must be performed after the cargo bike has ridden 250 km, then after 2,000 km, and then for every 1,000 km the cargo bike has ridden. If the above-mentioned service intervals are not followed, there will be a fee upon return.

When you have a subscription for a cargo bike with us, you must ensure that the cargo bike is always in usable condition and not subject to further deterioration beyond what comes from normal wear and tear.

You are responsible for maintaining and renewing wear parts on the cargo bike, including but not limited to:

  • Tires

  • Inner tubes

  • Brake pads

  • Brake fluid

  • Chain

  • Gears

  • Brake disc

As an example, you must pay for any punctures you may have.

When we service subscription bikes, we make sure to repair any damages, both cosmetic and technical.

For example, if you go for scheduled service and we discover that your bell and rear mudguard are broken:

Both parts will be replaced at your cost. This will not be postponed, even if you cancel your subscription.

When you cancel your subscription and return the bike, the responsible dealer will inspect the bike.

If there are damages you have caused, you will be invoiced for this before leaving the store.

Bike Subscription

With a bike subscription, you can easily and conveniently access a cargo bike that fits your needs. Whether you need a practical cargo bike for daily use or simply want to explore the city on three wheels, our bike subscription offers you a flexible solution. With the option to switch between different bike models and no worries about maintenance or repairs, you can enjoy the freedom of cycling hassle-free.

Easily Rent Your Cargo Bike with Cykelabonnement

At Cykelabonnement, you can easily rent cargo bikes for any occasion. Cargo bikes are ideal for transporting your children to and from daycare or for delightful bike rides with picnic baskets and everything you need. They’re also practical for work purposes, allowing you to transport goods and equipment effortlessly. Whatever you prefer to use your cargo bike for, you can find your next cargo bike with us!

Make things easy for yourself at Cykelabonnement.dk by choosing the exact size and model you want.

Enjoy Worry-Free Bike Rides with a Subscription Bike

Why invest in a brand-new bike when you can easily rent one from us? We provide a hassle-free experience, delivering our bikes with a canopy and chain lock so you can feel safe wherever you ride.

With our subscription plan, you pay only from 699, 799, or 899 DKK per month, which also includes insurance (deductible for theft is 2500 DKK). This way, you don’t have to worry about unexpected costs.

So why wait? Skip the hassle of buying a new bike and enjoy the freedom of cycling with our convenient bike subscription!

4.4
powered by Google
Maria B. profile pictureMaria B.
21:53 23 Feb 25
Jeg har haft ladcyklen i 6 måneder nu, og jeg er super glad! Følelsen af ​​frihed, pladsen, hastigheden.. er fantastisk! Børnene elsker at gå på cyklen, og jeg føler mig meget tryg ved at køre på den og også assisteret af holdet, når jeg har brug for det!
Julie C. profile pictureJulie C.
14:32 21 Feb 25
Super, let og effektivt!
Anton G. profile pictureAnton G.
10:42 20 Feb 25
vi er meget glade for cyklen og løsningen. alt kører som det skal - bogstavligt talt 🙂
Lasse K. profile pictureLasse K.
10:20 20 Feb 25
Bedste beslutning længe - bil nummer to udskiftet med en Polly ladcykel = ingen kø, ikke lede efter P-plads og fin plads til både kæreste, hund samt oppakning. Med et godt regnslag er vejret aldrig en hindring.
Pricila G. profile picturePricila G.
10:06 20 Feb 25
Det er et meget godt sted. Cyklerne er perfekte og servicen er rigtig god! Jeg anbefaler virkelig dette sted
Nico B. profile pictureNico B.
08:59 20 Feb 25
Servicen har altid fungeret perfekt og uden fejl i dato og beløb.
Af personlige årsager var jeg nødt til at udskifte det kort, jeg havde tilknyttet den automatiske betaling, så på betalingsdagen kunne det ikke foretages.
Da jeg modtog en meddelelse om dette, skrev jeg en e-mail for at konsultere dem, som blev besvaret dagen efter, hvilket er hurtigere end det gennemsnitlige svar fra andre virksomheder eller organisationer.
Callcentret fungerede endnu bedre, da de hjalp mig med at løse problemet på mit eget opkald.

Tak!

Contact Us Here

Cykelabonnement.dk is owned by ebbefos fonden. “Since 2021, the foundation has made it its mission to address some of the issues facing children and youth today. This means that our profits can now be directed towards supporting young people and assisting in greater well-being and a better future.”

hello@cykelabonnement.dk 

Skøjtevej 11, 2770 Kastrup

CVR: 44313006

GRATIS kaleche i 6 mdr.!

Vejret skal ikke stå i vejen for hverdagskørsel. Derfor får du gratis kaleche de første 6 mdr., når du opretter abonnement i januar eller februar – så dine børn sidder tørt og trygt hele vejen.

*Gælder alle modeller med kaleche.