Privacy Policy & Personal Data at Cykelabonnement.dk
How do we handle your personal information (Privacy Policy)?
By using this website, Cykelabonnement.dk, you agree that we process your personal information in accordance with the policy below. Cykelabonnement.dk fully respects your right to privacy and recognizes the need for appropriate protection and responsible processing of the personal information we receive. If you cannot accept this privacy policy, please refrain from using this website.
What personal information do we collect and process?
As a rule, you can access the website without telling us who you are or providing any personal information about yourself.
However, Cykelabonnement.dk needs certain personal information to engage in transactions with you and deliver news or other services.
To enter into an agreement with us, we require the following information:
Cykelabonnement.dk collects and processes information about you when you:
Make a payment for a purchase.
Provide account details when creating or updating your user account to access certain services, e.g., by creating a profile or subscribing to the newsletter.
Submit a query, complaint, or feedback.
Provide personal information via the website or other means.
Cykelabonnement.dk only collects the personal information necessary to deliver the services you request. Personal data is recorded and stored for five years before being deleted. When we collect personal information via our website, it is always done with your explicit consent, so you are informed of exactly what information is collected and why.
We only work with data processors within the EU or countries that can adequately protect your information.
Cykelabonnement.dk uses Clearhaus to process online purchases and does not store payment information such as card numbers, bank account details, or similar.
To whom do we disclose personal information?
Personal information submitted on Cykelabonnement.dk is only disclosed to:
Cykelabonnement.dk may also disclose personal information to others, such as fraud prevention registries, in compliance with applicable laws, if a customer engages in fraud or misuse against Cykelabonnement.dk.
Personal data and identifiable information are recorded to analyze user behavior on Cykelabonnement.dk using Google Analytics. To improve and develop the website, we compile statistics on user activity. These statistics are used in aggregated form, e.g., to see which pages and browsers are most used. Cykelabonnement.dk uses Google Analytics to collect visitor statistics and may share IP addresses with Google Analytics. Google may share this information with third parties if required by law or if third parties process the information on Google’s behalf. Google Analytics’ privacy terms are accepted upon visiting Cykelabonnement.dk and can be found at www.google.com/privacy.html.
Apart from these instances, Cykelabonnement.dk does not disclose individual customer data.
Your rights as a user
As a registered user at Cykelabonnement.dk, you always have the right to object to the processing of your data. You also have the right to access the information registered about you. These rights are granted under the Data Protection Act, and inquiries regarding these rights can be addressed to Cykelabonnement.dk via hello@cykelabonnement.dk.
Access to information
You can always modify your account details, including indicating whether you want to be contacted regarding offers for products or services or unsubscribe from the newsletter.
You can also request a copy of the information we have about you by contacting us at hello@cykelabonnement.dk.
Where is your personal information stored?
Personal data is stored on servers located in Denmark. Some data is managed by a third party (data processor) that processes personal information on behalf of Cykelabonnement.dk in compliance with this privacy policy and applicable data protection laws.
We only retain personal data for as long as necessary for the purposes mentioned above.
Contact, changes, and updates to the privacy policy
Cykelabonnement.dk is committed to continually complying with the legal requirements for privacy protection.
You have the right to know what information we process about you. If you believe the information is inaccurate, you have the right to have it corrected. In some cases, you may request that we delete your personal data, such as if the information is no longer necessary for the purposes for which it was collected.
If you have any questions or comments about our privacy policy or how we handle your personal information, please contact us at hello@cykelabonnement.dk.
